:root{--lightningcss-light:initial;--lightningcss-dark: 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var(--bg-panel-soft));--operator-section-chip-border:#12293d1a;--operator-section-chip-active-background:linear-gradient(135deg, color-mix(in srgb, white 72%, var(--operator-shell-accent-soft)) 0%, color-mix(in srgb, white 86%, var(--channel-accent-soft,var(--operator-shell-accent-soft))) 100%);--operator-section-chip-count-background:color-mix(in srgb, white 78%, var(--operator-shell-accent-soft));--operator-section-chip-count-color:var(--operator-shell-accent-strong);--operator-details-card-background:color-mix(in srgb, white 94%, var(--bg-panel-soft));--operator-note-card-background:color-mix(in srgb, white 96%, var(--bg-panel-soft));--operator-thread-surface-background:linear-gradient(180deg, #f6f8fbfa 0%, #f1f5f9fa 100%);--operator-message-stream-background:linear-gradient(180deg, #fcfdff 0%, #f5f7fa 100%);--operator-inbound-bubble-background:color-mix(in srgb, white 96%, var(--bg-message-bubble));--operator-composer-shell-background:color-mix(in srgb, white 98%, var(--bg-thread-surface));--operator-composer-input-background:color-mix(in srgb, white 98%, var(--bg-thread-surface));background:radial-gradient(circle at top left, var(--bg-page-radial-primary), transparent 28%), radial-gradient(circle at 85% 100%, var(--bg-page-radial-success), transparent 26%), linear-gradient(180deg, var(--bg-page-start) 0%, var(--bg-page-mid) 44%, var(--bg-page-end) 100%);color:var(--text-strong);font-family:Aptos,Segoe UI Variable,Segoe UI,sans-serif}*{box-sizing:border-box}body{min-width:320px;margin:0}button,textarea,select{font:inherit}code{font-family:Cascadia Code,Consolas,monospace}.app-shell{min-height:100vh;padding:24px 18px 32px}.app-shell-signed-in{padding:8px 10px 10px}.hero{justify-content:space-between;align-items:flex-start;gap:20px;max-width:1320px;margin:0 auto 14px;display:flex}.hero-copy{min-width:0}.eyebrow{letter-spacing:.16em;text-transform:uppercase;color:var(--text-accent);margin:0 0 10px;font-size:12px}.hero 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.snackbar-message{color:var(--text-danger)}.snackbar-info .snackbar-message,.snackbar-loading .snackbar-title,.snackbar-loading .snackbar-message,.snackbar-loading .snackbar-dismiss{color:var(--text-info)}.snackbar-spinner{border:2px solid color-mix(in srgb, var(--accent-primary) 32%, white);border-top-color:var(--accent-primary-strong);border-radius:50%;width:11px;height:11px;animation:.9s linear infinite snackbar-spin;display:inline-block}.snackbar-message{line-height:1.5}.snackbar-dismiss{color:var(--text-panel);cursor:pointer;background:0 0;border:0;padding:2px 0 0;font-weight:600}.snackbar-error .snackbar-dismiss{color:var(--text-danger)}@keyframes snackbar-spin{to{transform:rotate(360deg)}}.dialog-backdrop{z-index:50;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#10213247;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.confirm-dialog{border-radius:var(--radius-panel);border:1px solid var(--border-soft);background:color-mix(in srgb, 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6px;display:grid}.operator-shell-menu-theme-heading{color:var(--text-panel-strong);gap:3px;display:grid}.operator-shell-menu-theme-heading strong{letter-spacing:.04em;text-transform:uppercase;font-size:12px;line-height:1.15}.operator-shell-menu-theme-heading span{color:var(--text-meta);font-size:12px;line-height:1.35}.operator-shell-menu-theme-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px;display:grid}.operator-shell-theme-option{background:color-mix(in srgb, white 92%, var(--bg-panel-soft));width:100%;color:var(--text-panel);text-align:left;cursor:pointer;border:1px solid #0000;border-radius:10px;align-content:start;gap:6px;min-height:0;padding:7px;transition:border-color .14s,box-shadow .14s,background-color .14s,transform .14s;display:grid}.operator-shell-theme-option:hover{border-color:color-mix(in srgb, var(--border-primary-soft) 72%, var(--border-soft));transform:translateY(-1px);box-shadow:0 10px 18px #1021320f}.operator-shell-theme-option.active{background:color-mix(in srgb, white 82%, var(--operator-shell-accent-soft));border-color:color-mix(in srgb, var(--operator-shell-accent) 24%, var(--border-primary-soft));box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--operator-shell-accent) 12%, transparent), 0 10px 18px #1f7ae817}.operator-shell-theme-swatch-frame{display:block;position:relative}.operator-shell-theme-copy{gap:0;min-width:0;display:grid}.operator-shell-theme-copy strong{color:var(--text-panel-strong);font-size:11px;line-height:1.15;display:block}.operator-shell-theme-copy span{display:none}.operator-shell-theme-swatch{border:1px solid var(--border-soft);border-radius:8px;width:100%;height:46px;display:block;box-shadow:inset 0 1px #fffc,0 6px 14px #1021320a}.operator-shell-theme-swatch-clean{background:radial-gradient(circle at 16% 18%,#235fc71f 0%,#0000 28%),radial-gradient(circle at 80% 18%,#5e7a961a 0%,#0000 24%),linear-gradient(#fffffffa 0%,#edf4fbeb 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span{color:var(--text-faint);font-size:11px}.operator-shell-menu-nav,.operator-shell-menu-actions{gap:4px;display:grid}.operator-shell-menu-nav{grid-template-columns:1fr}.operator-shell-menu-actions{grid-template-columns:repeat(2,minmax(0,1fr))}.operator-shell-menu-item,.operator-shell-menu-link{background:color-mix(in srgb, white 94%, var(--bg-panel-soft));width:100%;color:var(--text-panel);text-align:left;cursor:pointer;border:0;border-radius:10px;justify-content:space-between;align-items:center;padding:8px 9px;text-decoration:none;display:inline-flex}.operator-shell-menu-item strong,.operator-shell-menu-link{font-size:11px;line-height:1.15}.operator-shell-menu-item.active{background:color-mix(in srgb, white 90%, var(--bg-panel-soft-active));box-shadow:inset 0 0 0 1px var(--border-primary-soft)}.operator-shell-menu-link-danger{color:var(--text-danger);grid-column:1/-1;justify-content:center}.compact-panel .panel-heading{margin-bottom:14px}.admin-link-button,.link-button{justify-content:center;align-items:center;text-decoration:none;display:inline-flex}.admin-link-button:hover,.link-button:hover{text-decoration:none}.workspace-nav{grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:12px;display:grid}.workspace-nav-button{text-align:left;border-radius:var(--radius-card-tight);border:1px solid var(--border-soft);background:var(--bg-panel-soft);width:100%;color:var(--text-panel);cursor:pointer;gap:8px;padding:14px 16px;transition:transform .14s,border-color .14s,box-shadow .14s,background .14s;display:grid}.workspace-nav-button strong{font-size:15px}.workspace-nav-button span{color:var(--text-faint);font-size:14px;line-height:1.5}.workspace-nav-button:hover,.workspace-nav-button.active{border-color:var(--border-primary);box-shadow:var(--shadow-lift-wide);background:var(--bg-panel-soft-active);transform:translateY(-1px)}.workspace-view-stack{gap:10px;max-width:1320px;margin:0 auto;display:grid}.operator-layout,.ops-layout{align-content:flex-start}.workspace-view-stack.operator-layout{width:100%;max-width:none;margin:0}.app-shell[data-operator-theme=clean]{--operator-shell-accent:#235fc7;--operator-shell-accent-strong:#17479c;--operator-shell-accent-soft:#235fc724;--operator-shell-menu-background:color-mix(in srgb, var(--bg-panel-strong) 92%, white);--operator-queue-background:linear-gradient(180deg, #fbfdfffa 0%, #eef4fafa 100%);--operator-queue-toolbar-background:linear-gradient(180deg, #fffffffa 0%, #f3f8fcf5 100%);--operator-filter-popover-background:color-mix(in srgb, var(--bg-panel-strong) 94%, white);--operator-filter-card-background:color-mix(in srgb, white 92%, var(--bg-panel-soft));--operator-section-chip-background:color-mix(in srgb, white 93%, var(--bg-panel-soft));--operator-section-chip-active-background:linear-gradient(135deg, color-mix(in srgb, white 72%, var(--operator-shell-accent-soft)) 0%, color-mix(in srgb, white 86%, var(--channel-accent-soft,var(--operator-shell-accent-soft))) 100%);--operator-details-card-background:color-mix(in srgb, white 94%, var(--bg-panel-soft));--operator-note-card-background:color-mix(in srgb, white 96%, var(--bg-panel-soft))}.app-shell[data-operator-theme=reality]{--operator-shell-accent:#9f6b1f;--operator-shell-accent-strong:#6f4710;--operator-shell-accent-soft:#9f6b1f29;--operator-shell-menu-background:#fefdfbfb;--operator-queue-background:linear-gradient(180deg, #fffcf6fa 0%, #f5ebd6f0 100%);--operator-queue-toolbar-background:linear-gradient(180deg, #fffdf7fa 0%, #f6eddcf5 100%);--operator-filter-popover-background:#fefdfbfd;--operator-filter-card-background:#fefcf9fc;--operator-section-chip-background:#fefdfbfd;--operator-section-chip-active-background:linear-gradient(135deg, #fff5e1f5 0%, #f0dcb3f0 100%);--operator-details-card-background:#fefdfcfc;--operator-note-card-background:#fefefdfd;--operator-thread-surface-background:linear-gradient(180deg, #fffdf7f5 0%, #f6edd8d1 100%);--operator-message-stream-background:linear-gradient(180deg, #fffffaeb 0%, #f8f2e5b8 100%);--operator-inbound-bubble-background:#fffaf1eb;--operator-composer-shell-background:#fff8ecf0;--operator-composer-input-background:#fffbf2f5}.app-shell[data-operator-theme=sketch]{--operator-shell-accent:#1e6fda;--operator-shell-accent-strong:#144d9b;--operator-shell-accent-soft:#1e6fda29;--operator-shell-menu-background:#fdfefffd;--operator-queue-background:linear-gradient(180deg, #f6fafffa 0%, #e4effff5 100%);--operator-queue-toolbar-background:linear-gradient(180deg, #fbfdfffa 0%, #e9f3fff5 100%);--operator-filter-popover-background:#fdfefffe;--operator-filter-card-background:#fcfefffd;--operator-section-chip-background:#fdfefffd;--operator-section-chip-active-background:linear-gradient(135deg, #f2f8fffa 0%, #d5e7fff5 100%);--operator-details-card-background:#fdfefffd;--operator-note-card-background:#fefefffe;--operator-thread-surface-background:linear-gradient(90deg, #1f7ae80b 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solid var(--border-soft);background:color-mix(in srgb, white 88%, var(--bg-panel-soft));min-height:26px;color:var(--text-panel);align-items:center;padding:0 10px;font-size:10px;font-weight:600;line-height:1.2;display:inline-flex}.thread-header-action-groups{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.thread-header-actions-secondary,.thread-header-actions-primary{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:6px;display:inline-flex}.thread-header-actions-primary{border-left:1px solid var(--border-soft);padding-left:8px}.thread-action-button{padding:7px 10px}.thread-action-button.active{background:color-mix(in srgb, var(--bg-panel-soft-active) 74%, white);border-color:var(--border-primary);box-shadow:inset 0 0 0 1px var(--border-primary-soft)}.thread-action-button.primary-button{box-shadow:none}.thread-action-button-secondary,.side-rail-toggle{background:color-mix(in srgb, white 98%, var(--bg-panel-soft))}.side-rail-toggle,.side-rail-dismiss{white-space:nowrap;padding:7px 10px}.side-rail-toggle.active{background:var(--bg-panel-soft-active);border-color:var(--border-primary);box-shadow:inset 0 0 0 1px var(--border-primary-soft)}.conversation-card p{color:var(--text-copy);margin:0;line-height:1.25}.conversation-list{align-content:start;min-width:0;display:grid}.conversation-card{box-sizing:border-box;border:1px solid var(--border-soft);background:color-mix(in srgb, white 96%, var(--bg-panel-soft));width:100%;color:inherit;font:inherit;text-align:left;content-visibility:auto;contain-intrinsic-size:96px;display:block}.conversation-card.active{border-color:color-mix(in srgb, var(--channel-accent,var(--operator-shell-accent)) 34%, var(--border-soft));background:color-mix(in srgb, white 88%, var(--channel-accent-soft,var(--bg-info-soft)));box-shadow:inset 2px 0 0 var(--channel-accent,var(--operator-shell-accent)), 0 0 0 1px color-mix(in srgb, var(--channel-accent,var(--operator-shell-accent)) 12%, transparent)}.conversation-card:focus{outline:none}.conversation-card:focus-visible{outline:2px solid color-mix(in srgb, var(--channel-accent,var(--operator-shell-accent)) 42%, transparent);outline-offset:-2px;box-shadow:inset 2px 0 0 var(--channel-accent,var(--operator-shell-accent)), 0 0 0 3px color-mix(in srgb, var(--channel-accent,var(--operator-shell-accent)) 12%, transparent);border-radius:14px}.conversation-preview{min-width:0;color:var(--text-detail);flex:auto;align-items:baseline;gap:6px;font-size:10px;line-height:1.3;display:flex;overflow:hidden}.conversation-preview-channel{color:var(--channel-accent,var(--text-faint-strong));letter-spacing:.1em;text-transform:uppercase;flex:none;font-size:10px;font-weight:700}.conversation-preview-text{text-overflow:ellipsis;white-space:nowrap;flex:auto;min-width:0;overflow:hidden}.conversation-meta{justify-content:space-between}.queue-section-strip{grid-template-columns:repeat(auto-fit,minmax(118px,1fr));gap:6px;padding:0;display:grid}.queue-section-chip{border:1px solid var(--operator-section-chip-border);background:var(--operator-section-chip-background);min-width:0;color:var(--text-panel);text-align:left;border-radius:14px;justify-content:space-between;align-items:center;gap:8px;padding:8px 10px;font-size:12px;font-weight:700;line-height:1.1;display:inline-flex}.queue-section-chip.active{border-color:color-mix(in srgb, var(--channel-accent,var(--operator-shell-accent)) 28%, var(--operator-section-chip-border));background:var(--operator-section-chip-active-background);color:var(--text-panel);box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--channel-accent,var(--operator-shell-accent)) 18%, transparent), 0 10px 18px #1021320f}.queue-section-chip:focus{outline:none}.queue-section-chip:focus-visible{border-color:color-mix(in srgb, var(--channel-accent,var(--operator-shell-accent)) 38%, var(--operator-section-chip-border));box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--channel-accent,var(--operator-shell-accent)) 24%, transparent), 0 0 0 3px color-mix(in srgb, var(--channel-accent,var(--operator-shell-accent)) 14%, transparent)}.queue-section-chip-copy{gap:0;min-width:0;display:grid;overflow:hidden}.queue-section-chip-label{color:var(--text-panel-strong);text-overflow:ellipsis;white-space:nowrap;font-size:11px;line-height:1.15;overflow:hidden}.queue-section-chip-note{display:none}.queue-section-chip-count{background:var(--operator-section-chip-count-background);min-width:22px;height:22px;color:var(--operator-section-chip-count-color);border-radius:999px;flex:none;justify-content:center;align-items:center;padding-inline:5px;font-size:10px;font-weight:700;line-height:1;display:inline-flex}.queue-section-chip.active .queue-section-chip-count{background:color-mix(in srgb, white 70%, var(--channel-accent-soft,var(--operator-shell-accent-soft)));color:var(--channel-accent,var(--text-info))}.conversation-tags{margin-bottom:12px}.conversation-tags-dense{gap:8px;margin-bottom:10px}.conversation-row-meta{flex-wrap:wrap;align-items:center;gap:3px;min-width:0;min-height:16px;margin-left:50px;display:flex}.conversation-row-meta-text,.conversation-row-meta-dot{font-size:10px;line-height:1.25}.conversation-row-meta-text{color:var(--text-meta)}.conversation-row-meta-text-overdue{color:var(--text-danger)}.conversation-row-meta-text-aging{color:var(--text-warning)}.conversation-row-meta-text-backlog{color:var(--text-meta)}.conversation-row-meta-text-steady{color:var(--text-success)}.conversation-row-meta-text-status{text-transform:lowercase}.conversation-row-meta-dot{color:var(--text-faint)}.conversation-row-chip{border-radius:var(--radius-pill);background:color-mix(in srgb, var(--bg-panel-soft) 72%, var(--text-strong) 6%);color:var(--text-muted);align-items:center;padding:3px 7px;font-size:11px;line-height:1.2;display:inline-flex}.conversation-row-chip-activity{color:var(--text-faint-strong)}.conversation-context-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.conversation-context-card{border-radius:var(--radius-control-tight);border:1px solid var(--border-soft);background:var(--bg-card-translucent);gap:6px;padding:12px;display:grid}.triage-context-card-overdue{border-color:var(--border-danger-soft);background:color-mix(in srgb, var(--bg-card-translucent) 76%, var(--bg-danger-soft))}.triage-context-card-aging{border-color:var(--border-warning);background:color-mix(in srgb, var(--bg-card-translucent) 82%, var(--bg-warning-soft))}.triage-context-card-steady{border-color:var(--border-primary-soft);background:color-mix(in srgb, var(--bg-card-translucent) 84%, var(--bg-success-soft))}.conversation-context-label{letter-spacing:.1em;text-transform:uppercase;color:var(--text-faint-strong);margin:0;font-size:11px}.conversation-context-value{color:var(--text-panel);font-size:14px;line-height:1.35}.conversation-context-meta{color:var(--text-subtle);font-size:12px;line-height:1.4}.status-pill{border-radius:var(--radius-pill);background:var(--bg-info-soft);min-width:0;max-width:100%;color:var(--text-info);text-transform:uppercase;letter-spacing:.05em;overflow-wrap:anywhere;text-align:center;justify-content:center;align-items:center;padding:6px 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var(--border-soft);margin-bottom:14px;padding-bottom:14px}.timeline-workbench{gap:10px;display:grid}.pane-resize-handle{display:none}.timeline-workbench.sidecar-closed{grid-template-columns:minmax(0,1fr)}.conversation-list-footer{border-top:1px solid var(--border-soft-quiet);background:color-mix(in srgb, white 94%, var(--bg-panel-soft));gap:6px;padding:10px 14px 0;display:grid}.queue-load-more-button{justify-content:center;min-height:34px;padding:7px 12px}.thread-column,.timeline-sidecar{align-content:start;gap:8px;display:grid}.thread-column{min-width:0}.thread-surface{border:1px solid var(--border-soft);background:0 0;border-radius:18px;gap:8px;padding:8px;display:grid}.thread-runtime-banner{border:1px solid var(--border-soft);background:color-mix(in srgb, white 96%, var(--bg-panel-soft));border-radius:16px;gap:4px;margin:0 0 10px;padding:12px 14px;display:grid}.thread-runtime-banner strong{font-size:13px;line-height:1.2}.thread-runtime-banner p{color:var(--text-meta);margin:0;font-size:13px;line-height:1.4}.thread-runtime-banner.reconnecting{border-color:color-mix(in srgb, var(--accent-primary) 28%, var(--border-soft));background:color-mix(in srgb, white 84%, var(--bg-info-soft))}.thread-runtime-banner.offline{border-color:color-mix(in srgb, var(--accent-warn) 24%, var(--border-soft));background:color-mix(in srgb, white 84%, var(--bg-warn-soft))}.message-stream{align-content:start;gap:12px;max-height:68vh;padding:0 2px 0 0;display:grid;overflow:auto}.message-stream-intro,.message-day-separator{justify-content:center;display:flex}.message-stream-intro span,.message-day-separator span{border-radius:var(--radius-pill);border:1px solid var(--border-soft);background:color-mix(in srgb, white 82%, var(--bg-panel-soft));min-height:26px;color:var(--text-faint);letter-spacing:.04em;text-transform:uppercase;justify-content:center;align-items:center;padding:0 11px;font-size:11px;line-height:1;display:inline-flex}.message-stream-intro span{background:color-mix(in srgb, white 84%, var(--channel-accent-soft,var(--bg-panel-soft)));min-height:26px;color:var(--text-panel);padding:0 12px}.message-unread-divider{justify-content:center;margin:2px 0 10px;display:flex}.message-unread-divider span{background:color-mix(in srgb, white 78%, var(--bg-warning-soft));min-height:30px;color:var(--text-warning);letter-spacing:.04em;text-transform:uppercase;border-radius:999px;align-items:center;padding:0 14px;font-size:11px;font-weight:700;display:inline-flex}.message-day-group{gap:10px;display:grid}.message-bubble{background:var(--operator-inbound-bubble-background);border:1px solid var(--border-soft);border-radius:18px;align-self:start;max-width:74%;padding:14px 16px}.message-bubble.outbound{background:linear-gradient(135deg, var(--accent-primary) 0%, var(--accent-primary-strong) 100%);color:var(--text-inverse);border-color:color-mix(in srgb, var(--accent-primary-strong) 46%, var(--accent-primary));margin-left:auto}.message-bubble.internal{background:var(--bg-thread-internal);border-style:dashed;border-color:var(--border-warning);max-width:86%}.message-bubble.message-bubble-unread:not(.outbound):not(.internal){border-color:color-mix(in srgb, var(--channel-accent,var(--border-primary)) 26%, var(--border-soft));box-shadow:0 0 0 1px color-mix(in srgb, var(--channel-accent,var(--border-primary)) 10%, transparent), 0 8px 20px #1021320d}.message-bubble[data-message-status=queued]{box-shadow:0 0 0 1px color-mix(in srgb, var(--border-primary-soft) 24%, transparent), 0 10px 20px #1f7ae814}.message-bubble[data-message-status=failed]{border-color:var(--border-danger-soft);box-shadow:0 0 0 1px color-mix(in srgb, var(--border-danger-soft) 36%, transparent), 0 10px 22px #c9373414}.message-bubble.outbound[data-message-status=failed]{background:linear-gradient(135deg, color-mix(in srgb, var(--bg-danger-soft-strong) 62%, white) 0%, color-mix(in srgb, var(--accent-primary-strong) 24%, var(--bg-danger-soft-strong)) 100%);color:var(--text-panel);border-color:color-mix(in srgb, var(--border-danger-soft) 68%, var(--accent-primary))}.message-bubble.outbound[data-message-status=failed] .message-meta,.message-bubble.outbound[data-message-status=failed] .message-reply-author,.message-bubble.outbound[data-message-status=failed] .message-reply-preview,.message-bubble.outbound[data-message-status=failed] .attachment-link,.message-bubble.outbound[data-message-status=failed] .attachment-preview-note{color:inherit}.message-meta{letter-spacing:0;text-transform:none;color:var(--text-meta);flex-wrap:wrap;gap:8px;margin-bottom:8px;font-size:11px;display:flex}.message-bubble.outbound .message-meta{color:var(--text-inverse-muted)}.message-bubble p,.message-copy{margin:0;line-height:1.55}.message-reply-context{border-left:3px solid var(--border-primary-soft);background:color-mix(in srgb, white 84%, var(--bg-panel-soft));border-radius:12px;gap:3px;margin-bottom:10px;padding:8px 10px;display:grid}.message-reply-author{color:var(--text-panel);text-transform:uppercase;letter-spacing:.06em;font-size:12px;line-height:1.2}.message-reply-preview{color:var(--text-meta);white-space:nowrap;text-overflow:ellipsis;margin:0;font-size:13px;line-height:1.35;overflow:hidden}.message-bubble.outbound .message-reply-context{background:color-mix(in srgb, var(--accent-primary-strong) 18%, white);border-left-color:color-mix(in srgb, var(--accent-primary-strong) 68%, white)}.message-bubble.outbound .message-reply-author,.message-bubble.outbound .message-reply-preview{color:var(--text-inverse)}.message-attachments{gap:10px;margin-top:12px;display:grid}.attachment-card{border-radius:var(--radius-card-tight);background:color-mix(in srgb, white 94%, var(--bg-card-translucent));border:1px solid var(--border-soft);color:var(--text-panel);padding:14px}.attachment-card-compact{gap:8px;padding:12px 13px}.message-bubble.outbound .attachment-card{background:var(--bg-card-translucent-outbound);border-color:var(--border-card-outbound);color:var(--text-inverse)}.attachment-card-top{justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.attachment-card-top strong{font-size:13px;line-height:1.35}.attachment-card-compact .attachment-card-top{align-items:center}.attachment-card-compact .attachment-card-top strong{font-size:14px}.attachment-preview-note{color:var(--text-note);margin:8px 0 0;font-size:12px;line-height:1.45}.attachment-card-compact .attachment-preview-note{color:var(--text-meta);margin-top:0;font-size:11px;line-height:1.4}.attachment-inline-preview-link{border:1px solid var(--border-soft-quiet);background:color-mix(in srgb, white 98%, var(--bg-panel-soft));border-radius:14px;max-width:min(100%,420px);margin-top:10px;display:inline-flex;overflow:hidden}.attachment-inline-preview{object-fit:contain;background:linear-gradient(135deg, color-mix(in srgb, white 96%, var(--bg-panel-soft)) 0%, color-mix(in srgb, white 92%, var(--bg-panel-soft)) 100%);width:auto;max-width:100%;max-height:420px;display:block}.attachment-link{color:var(--text-link);font-weight:600;text-decoration:none;display:inline-flex}.attachment-link:hover{text-decoration:underline}.attachment-card-footer{flex-wrap:wrap;align-items:center;gap:8px;margin-top:10px;display:flex}.attachment-card-compact .attachment-card-footer{margin-top:2px}.message-bubble.outbound .attachment-link{color:var(--text-inverse)}.message-bubble.outbound .attachment-preview-note{color:var(--text-inverse-soft)}.attachment-tags{margin-top:0;margin-bottom:0}.attachment-upload-input{width:100%;padding:12px 14px;display:block}.attachment-upload-input-hidden{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.attachment-upload-input-compact{flex:260px;min-width:220px}.attachment-upload-summary{color:var(--text-note);margin:10px 0 0;font-size:14px;line-height:1.5}.attachment-upload-summary-compact{margin-top:8px}.composer{border:1px solid var(--border-soft);border-radius:var(--radius-card);background:var(--bg-thread-surface);padding:8px}.composer-heading{justify-content:space-between;align-items:center;gap:12px;margin-bottom:4px;display:flex}.composer-heading-compact{align-items:center}.composer-panel-label{margin:0}.composer-heading-caption{color:var(--text-subtle);margin:4px 0 0;font-size:13px;line-height:1.35}.composer-heading-supporting{color:var(--text-faint);margin:3px 0 0;font-size:11px;line-height:1.2}.composer-utility-row{flex-wrap:wrap;align-items:center;gap:6px;margin-top:4px;display:flex}.attachment-upload-trigger{padding:7px 10px}.message-bubble-actions{flex-wrap:wrap;justify-content:flex-end;gap:6px;margin-top:10px;display:flex}.message-reply-action{padding:5px 9px;font-size:11px}.composer textarea{resize:vertical;border:1px solid var(--border-soft-strong);border-radius:var(--radius-control);background:color-mix(in srgb, var(--bg-panel-strong) 96%, white);width:100%;min-height:78px;padding:9px 11px}.composer-actions{justify-content:space-between;align-items:center;margin-top:12px}.composer-actions-compact{justify-content:flex-end;margin-top:8px}.composer-actions .muted{flex:220px;margin:0}.reply-composer textarea{min-height:80px}.composer-sidecar textarea{min-height:84px}.thread-composer-shell{border:1px solid var(--border-soft);border-radius:var(--radius-card-tight);background:var(--operator-composer-shell-background);gap:8px;padding:9px 11px 8px;display:grid;box-shadow:inset 0 1px #ffffffd1}.thread-composer-shell.composer-drag-active{border-color:color-mix(in srgb, var(--channel-accent,var(--border-primary)) 36%, var(--border-primary));background:color-mix(in srgb, white 86%, var(--channel-accent-soft,var(--bg-info-soft)));box-shadow:inset 0 1px 0 #ffffffd6, 0 0 0 1px color-mix(in srgb, 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var(--border-soft-quiet);justify-content:space-between;margin-top:0;padding-top:6px}.thread-composer-actions-right{justify-content:flex-end;align-items:center;gap:8px;min-width:0;margin-left:auto;display:flex}.thread-composer-meta{color:var(--text-faint);white-space:nowrap;font-size:12px;line-height:1.15}.thread-send-button{box-shadow:none;padding:7px 12px}.thread-composer{background:color-mix(in srgb, var(--bg-thread-surface) 90%, white)}.timeline-sidecar{max-width:300px}.thread-context-shell{align-content:start;gap:12px;display:grid}.thread-context-card{border:1px solid var(--border-soft);background:var(--operator-details-card-background);border-radius:16px;gap:9px;padding:12px;display:grid}.thread-context-card-summary{border-color:color-mix(in srgb, var(--channel-accent,var(--border-primary)) 18%, var(--border-soft));box-shadow:0 10px 22px #1021320a}.thread-context-heading{justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.thread-context-heading 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textarea{min-height:96px}.thread-context-heading{flex-direction:column;align-items:stretch}.thread-composer{border-top:1px solid var(--border-soft)}.thread-composer-shell{border-radius:14px;gap:6px;padding:9px 10px 8px}.thread-composer-actions{flex-direction:row;align-items:center;gap:8px}.thread-composer-actions-right{justify-content:flex-end;gap:6px;width:auto;margin-left:auto}.conversation-list-footer{gap:6px;padding:9px 10px 0}.thread-send-button,.attachment-upload-trigger{width:auto;padding:7px 11px}.queue-toolbar-head{gap:8px;margin-bottom:2px}.queue-search-bar{gap:6px;margin-bottom:6px}.queue-search-bar .text-input,.queue-tools-trigger{min-height:36px}.queue-tools-popover{margin-top:6px;padding:10px}.queue-tools-popover-copy h3{font-size:18px}.queue-tools-reset-button{justify-content:center;width:100%}.queue-toolbar-active-chip{min-height:26px;padding-inline:10px;font-size:10px}.conversation-card .status-pill{padding:4px 7px;font-size:10px}.conversation-card-heading-line strong{font-size:12px}.conversation-row-meta{flex-wrap:nowrap;gap:3px;padding-bottom:1px;overflow-x:auto}.conversation-row-meta-text,.conversation-row-meta-dot{white-space:nowrap;font-size:9px;line-height:1.1}.thread-panel-heading{gap:8px;margin-bottom:8px}.thread-mobile-back-button{min-height:34px;padding:6px 10px}.thread-heading-title-row{align-items:flex-start;gap:6px}.thread-heading-title-row h2{font-size:18px}.thread-heading-summary .status-pill{min-height:26px;padding:0 9px;font-size:10px}.thread-heading-summary-text{min-height:26px;padding-inline:9px;font-size:10px}.thread-action-button,.side-rail-toggle,.side-rail-dismiss{flex:none;padding:6px 10px}.thread-context-card{border:0;border-bottom:1px solid var(--border-soft-quiet);background:0 0;border-radius:0;padding:0 0 8px}.composer-sidecar{background:0 0;border:0;border-radius:0;padding-top:10px}.attachment-upload-input{padding:10px 12px}.attachment-upload-summary{font-size:13px}.dialog-actions{grid-template-columns:1fr;display:grid}.delivery-actions{grid-template-columns:1fr;width:100%;display:grid}.delivery-actions .ghost-button,.delivery-actions .primary-button,.dialog-actions button{width:100%}}
